Frequently Asked Questions

Everything you need to know about shopping with Universal Standard.

What is the Fit Liberty program?

Fit Liberty is our unique program that allows you to exchange a piece of clothing for a new size if your body size changes within one year of purchase, completely free of charge.

How do I determine my size at Universal Standard?

We use a revolutionary size-inclusive scale from 00 to 40. Our 'True Fit' guide on each product page helps you find your perfect match based on your measurements and preferred silhouette.

What is your return and exchange policy?

We offer a 30-day return window for all unwashed and unworn items with original tags. Domestic exchanges are always free, while returns for a refund incur a small flat-rate shipping fee.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout for those who need their items sooner.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.